TERMS OF SERVICE

(Last Updated: September, 2023)


Please read these terms of use carefully. These Terms of Use constitute the Electronic Financial Services and End User License Agreement, and by registering for or using any part of the AlphaKash service ("Service"), you confirm that you have read, understood, accepted and agree to these Terms of Use and will be bound by them. If you do not agree to be bound by these Terms of Use, you may not access or use any part of the Service. These Terms of Use constitute a binding legal agreement between you, the individual user ("you" or "your") and AlphaKash ("we", "our" or "our").


1. These terms constitute a contract. If you do not accept these terms, you may not use the Services. Use of any part of the Service constitutes your acceptance of these terms. If you are under the age of eighteen (18), you may not use the Services.


2. In order to provide services to you, you must authorize certain personal information to be provided to us, as described in our Privacy Policy. Our Privacy Policy governing the Services is appended to and incorporated into these Terms (“Privacy Policy”). By accepting these terms and using the Services, you agree to and authorize the collection and use of personal information in accordance with the Privacy Policy.


3. You must be honest. You agree to provide true, accurate and complete information about yourself ("Account Data") when prompted, and you confirm that you have full authority to provide Account Data, especially in relation to persons you provide as relationship contact information . You agree to fully indemnify us and hold us fully indemnified. You also agree to update your account data to keep it current.


4. You must keep your account secure. You are responsible for maintaining the confidentiality of your password and account. In addition, you are solely responsible for any and all activities that occur through the use of your account or password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. Use of your account by you and/or any other individual shall be deemed an authorized transaction and we hereby indemnify and waive any claims related to the unauthorized use of your account.


5. You authorize us to verify your information. You hereby authorize us to inspect your information as we deem necessary. You further authorize us to forward your account data and personal information to verification vendors, information vendors and third parties acting on behalf of you to verify information about you, including but not limited to eligibility, certification, employer background screening, employment verification, Proof of employment, criminal record, driver's license verification, passport verification, identity verification and any other personal information required to verify, verify and validate your information. You understand and agree that your Statement of Consent will apply indefinitely to all existing and future requests for personal information and verification, screening, verification and confirmation of information about you.


6. You must repay or roll over the loan by the due date. You must repay the loan by the date specified when you receive the loan (“due date”). Be sure to repay the loan and interest by the due date. If you do not, we will, at our discretion, charge an additional fee to your loan each day (“Last Due Fee”). You then have to repay the loan amount, interest and rollover fees before the end of the rollover period.


7. Failure to repay the loan is a breach of contract. If you fail to repay the loan amount and fees by the due date, you will be in default. After you default, we may report this default to a credit reference agency and such reporting may affect your ability to borrow money in the future. You will be responsible for reasonable costs that we or our suppliers may incur in collecting payment in accordance with applicable law. Overdue amounts will be rounded to the nearest Ghanaian Cedi.


8. Our fees are paid on top of the amount you borrow. After completing account registration, you may have the opportunity to apply for a loan of a certain amount. We reserve the right to reject loan applications for any reason. However, if we accept your application and grant you a loan, we will charge you a fee which you must pay to us on repayment of the borrowed amount (“interest”). When you apply for each loan, the interest payable is listed along with the loan amount. Loans will be credited to your AlphaKash account after deducting applicable interest.


9. We may contact you and/or your relationship contacts. You expressly agree that, as part of the Services, you may from time to time receive communications from us by text message (SMS) or email, including our promotional communications or other information about the Services. You may stop receiving promotional messages by following the opt-out instructions in the messages. Even if you opt out of receiving promotional communications, you cannot opt out of receiving service-related communications. You also expressly authorize us to contact your relationship contact to verify your information if you cannot be reached or your repayment has not been received. You acknowledge that your relationship contact has consented to sharing his/her information with us and to contacting them regarding your use of the Services.


10. For other questions about AlphaKash, please contact our customer service.